Human resources is a general term meant to cover a wide range of activities. In other words, HR doesn’t consist of a single activity or function but a huge network of them; basically, HR refers to everything related to the employer-employee relationship. Both specialists and generalists can find a home here, with specialist tracks ranging from training to pension plan administration to legal compliance. In HR, there’s something for just about everyone.
Long considered a support role, in recent years HR has taken on an increasingly strategic dimension in the world of business as managers have recognized employees as a source of competitive advantage. HR practices show that create supportive environments for employees and strong corporate cultures can lead to superior returns for shareholders by being more innovative, efficient, and productive than their peers.
Whatever organization you work in, HR pros tell us that grace under fire, flexibility and the ability to quickly switch gears from administrator to counselor to negotiator will all come in handy. Some specialist roles, such as in compensation and benefits, require more data analysis, whereas other roles, such as training, organizational development, and employee relations, require strong communication skills and a high level of emotional intelligence.
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